Privacy & Cookies Policy

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Facebook

This website uses technology from Facebook that allows us to anonymously track those visitors to our website who then visit Facebook.

We will share information related to your visit to our website with Facebook but this will not include any personal information. Facebook will utilise this information to allow us to follow up your visit with relevant messages on Facebook.

The information we share with Facebook will only be used in accordance with Facebook’s data use policy www.facebook.com/about/privacy.

Email Marketing

We never send out unsolicited emails, or pass on email addresses to any third parties.

Our policy is to keep the personal information we receive completely confidential, and used solely for internal purposes. We will not share your personal information with any other parties.

We use Open Tracking to understand your interaction with the emails we send you, and to ensure we’re sending you relevant information. Open Tracking downloads a tiny image from the server when you open our email, and lets us know that you opened it, and also tells us which device you opened it on and the email client and browser you used. By signing up, you give us permission to use Open Tracking.

This privacy policy sets out how Latent Heat Ltd uses and protects any information that you give Latent Heat Ltd when you use this website. Latent Heat Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Latent Heat Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.