“Good Honest Advice with no ‘Sales’ chat/pressure. Happy to work with a very hands-on approach to problem solving and adapting to unforeseen/unplanned obstacles. Clear transparent communications, and a quality of install and workmanship that could have been 6 out of 5 stars if that could have been selected.”

Review by MJS – Barnton

“I can unequivocally recommend Latent Heat. It was notable that, unlike some other companies, there was no pressure to sign up. David visited several times to explain the steps towards getting a heat pump installed and estimates of the cost. It is not a simple process of exchanging a gas boiler for a heat pump and he shepherded me through all the stages of getting the pump installed including preparing an application to receive the government grant. The installation team of Kenny, Dan, Jamie and Donald worked seamlessly together, tidying up every day before they left. I was impressed by Kenny’s technical knowledge the control systems to operate a heat pump. You’re not left to your own devices after the installation and queries are quickly dealt with.”

Review by Kirstie – Bonnyrigg

“The team were great at working flexibly, and communicated really well. Technical knowledge varied throughout the team, Kenny had great advice and knowledge. Latent did a good job of making sure everything was done correctly, and lagged all the pipes well, which was much appreciated.”

Review by RND – Balerno

“A highly professional firm run by knowledgeable engineers and staffed by highly competent operatives who are pleasant to deal with. They did what they promised to a high standard and were helpful and good to have around. I have a high level of confidence in their expertise in an industry that attracts people of variable quality. The firm is well managed and has good supporting subcontractors.”

Review by Dgee – Edinburgh

“David, Kenny and the team have been a pleasure to work with on our heat pump installation. Their communication is excellent and they have throughout the project been realistic about costs, timescales, and technical issues. The quality of the installation is great, and Kenny’s installation team were extremely considerate and tidy throughout. Despite needing to move almost all the appliances in the house they made sure we were never without hot water, the freezer, the cooker, and they even re-plumbed the washing machine in it’s new location! David is a diligent follower of the MCS rules giving us confidence in a heating system that will keep our house cosy.”

Review by Donald – The Grange – Edinburgh

“Hugh and David were very helpful in the planning of our ASHP, solar and battery installations. Kenny and the installation team did a great job, they were tidy, punctual and communicated really well. Overall very happy with the work, thanks very much!”

Review by Aaron & Kirsty – Currie